| | Frequently Asked Questions |
| 01. |
Why Am I Unable To Listen To The Samples ?
This Website Is Most Compatible With Internet Explorer 8 , At A Resolution Of 1024x768 , Which Can Be Downloaded From http://www.microsoft.com/windows/internet-explorer/default.aspx If You Are Using Mozilla Firefox Or Google Chrome , Windows Media Player Plugin Will Need To Be Installed Manually.
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| 02. |
I See That You Use Paypal To Process Your Payments. Can I Just Pay With A Credit Card ?
Yes , You Can Use Any Major Credit Card Through Our Paypal System. You Do Not Need A Paypal Account To Make A Purchase.
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| 03. |
How Do I Add A Product To My Shopping Cart ?
To Add An Item To Your Shopping Cart , Click The "Add To Cart" Button Located On The Websites Main Page Below The Sample Button.
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| 04. |
How Do I Delete A Product From My Shopping Cart ?
To Delete A Product From Your Shopping Cart , Click The "REMOVE" Button Located Beside The Product You Would Like To Delete And Then Click The "UPDATE CART" Button.
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| 05. |
How Long Does It Take To Receive The Downloads ?
Downloads Will Be Available Immediately After Paying For Your Item(s) At Checkout If Your Payment Is Cleared. Once You Click On The "Continue" Link At PayPal, You Will Be Taken To A Download Page. You Will Also Receive An Email With The Download Links When The Transaction Has Completed.
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| 06. |
Do You Have A Refund Policy ?
We Do Not Offer Refunds On Digital Products Because They Are Delivered Electronically.
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| 07. |
What If I Have Trouble Downloading The Sound Files ?
If You Have Trouble Downloading The Files ( i.e. - Connection Times Out , Broken Link , Etc. ) Please Contact Us Within 24 Hours Of The Purchase And We Will Respond As Soon As Possible. Please Allow 1-12 hours.
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| 08. |
Can I Transfer Downloads To A Portable Device Or Burn The Sounds To Compact Disc ( CD ) ?
Yes , As Long As Your Portable Device Is Compatible With MP3 Files , You Should Be Able To Transfer. If You Have A CD Burner Installed On Your Computer , You Can Burn Them Onto CD.
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| 09. |
What Is The Size And Quality Of Each Soundscape ?
All Files Are In MP3 Format And Encoded At 160 kbps ( CD Quality ). Each Soundscape Is Approximately 78 Megabytes.
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| 10. |
How Will The Charge Appear On My Credit Card ?
The Charge Will Appear On Your Credit Card Bill As "PAYPAL *DOWNLOADNS"
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